Contact Information

We're here to help.

Whether you have a question about your order, shipping, products, or anything else, our team is ready to assist.

Customer Support

Email: support@velure.co.za

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (SAST)

Order Support

For assistance with existing orders, please include your order number in your email so we can help you as quickly as possible.

Response Times

We aim to respond to all enquiries within 24–48 business hours.

Business Information

Velure (Pty) Ltd

South Africa

Need Help?

Our goal is to provide a seamless experience from the moment you place your order to the moment it arrives at your door. If you have any questions, we're always happy to assist.